How it works
Ask your question
Enter your details
Response to your question within 60 minutes *
Today our experts have replied to
Making a Personal Injury Complaint
A personal injury complaint can be pursued if you suffer an injury due to the negligence of others.
This kind of compensation claim is different to a lawsuit as no solicitors will be involved and the claim is brought against an insurance company as opposed to suing an individual.
A personal injury compensation claim against an insurance company can only be won if you, the complainant, have suffered actual harm or injury.
For example, if you have no need for medical treatment and have not missed any days work than it is highly unlikely that you have the potential to win a personal injury case.
On the other hand, if you can demonstrate that you have suffered physical injury and have lost money through not being able to work and that you have incurred expenses as a result of your injury (for example travel costs to hospital), than you should look at making a personal injury compensation claim against the insurance company involved.
Of course, the all important question before beginning a claim is “who was at fault for the accident that led to the injury?”
If you can demonstrate that you were injured as a result of someone else’s negligence or carelessness than you should have a valid claim.
Don’t worry about claiming against an insurance company.
It is true that they won’t welcome your claim with open arms, like anyone else, insurance companies hate parting with their money but as long as you present your claim backed up with plenty of evidence than the insurance loss adjuster (who decides on the amount that their company should pay) will usually settle amicably and fairly quickly.
Presenting Your Personal Injury Complaint
The key to a successful complaint to is to present the insurance company with plenty of documentary evidence to back up your claim.
As soon as possible after your accident you should begin to put events down on paper. You should make sure that you fully describe the incident and what happened before and after the accident and also, if possible, take some photographs of the accident scene as well as your injuries.
Include as many witness statements as you can and make sure any witness’s contact details are included.
If you present your claim in this manner, with lots of factual evidence, than the insurance companies loss adjuster will realise that your claim is legitimate and will negotiate a settlement with you.
What Is Your Claim Worth?
Sorry, but despite the so called ‘claims calculators’ you may find elsewhere on the web, there is no way that you can instantly work out what you should claim for, and how much the insurance company will pay.
The financial value to the complainant of any personal injury complaint will depend on the seriousness of the injury, cost of medical treatment and other expenses and income lost through not being able to work, for whatever period, after suffering the injury.
Once you have a rough idea of the figure that you are claiming, you should forward it to the loss adjuster and he will come back at you with an offer to settle.
If an offer is made than you should carefully consider whether to accept it or not - only you can make that decision.
However, if you feel that you could benefit from the free assistance of one of our claims experts, just ask us a question via the question box at the top of this page. You can ask any question relating to making a personal injury complaint and they will give you a personal response detailing their professional opinions on the mater.
You will not have to pay to receive an answer from our experts and all of the advice they offer you will be completely confidential with no obligation.
So if you would like to get the ball rolling with your claim or would like the opportunity to gather as much reliable information as possible, ask us a question today.
No Obligation
100% Privacy Guaranteed
Response Within 60 Minutes
Free Service